Of course, every hotel owner faces certain difficulties throughout their work. And this is regardless if the hotel just opened up or if it's a steady name on the market. With new technologies taking over, if one is not up-to-date with the trends, takes the great chance of falling behind the competitors. People nowadays tend to 'go virtual" about everything in their lives, booking flights, making a dinner reservation, pre-ordering food and last but not least, booking their hotel. And it's not only that, Millennials would choose a different hotel in the blink of an eye if there is no self-check-in or check-out, and not to mention a proper web-platform where they could control their whole reservation. Do you see now why technology is such a great influence on every business, in almost every field of operation? Even the small coffee-shop around the corner needs an app, so people could pre-order their morning life-saving drink, without waiting on endless lines. Having a modern and custom-made online reservation system could not only be the key to success, but could save you a lot of hassle and queuing.Cloud-based
Lately, there's been a particular 'hunger" for cloud-based systems. That is mainly because they are more easily operated, and the technical support is taken care of by the owners of the software. Thus, removing the need to have an IT guy to fix any bugs or to do the regular maintenance. Such systems are more customer and personnel-oriented, as the access to them is faster and less time-consuming. The difference between a cloud-based platform and a standard system for reservations, comes mainly from the fact that the first is far more customized in order to coordinate with as many operations as possible.Mobile
The hotel PMS
as mentioned above, should be easily accessible for the customers and employees. A system, such as Clock PMS, has an integrated guest self-service app, which allows the customers to control their experience through their mobile devices, save time and avoid unnecessary waiting at the reception. The application offers a variety of cross-sales opportunities, even without the face-to-face contact, plus the risk of human errors while processing the information is highly reduced. You end up having satisfied guests, less headaches, and higher revenues, without putting too much effort.
1st class hotel hardware and software
The combination of well-organized hardware and software can be a bliss, especially when designed to operate in synchronization. Clock Software
are one of the companies which have a Central Reservations and Management system, connecting all its peripheral devices and programs. A virtual POS terminal is available for all hotel and restaurant guests, ensuring a convenient payment option at all hotel premises. As you know, almost no one carries cash anymore, it's all about virtual payments and digital money, mainly for security purposes. The POS system is available also at the Hotel Kiosk, which is a part of the PMS and offers functionalities beyond your expectations. Its innovative design makes it eye-pleasing and safe to use, while guaranteeing that accuracy of the information provided. The self-service Kiosk will amaze your guests with its automated processes and prompt operations.In conclusion
It's really not that difficult to stand out from the competition in the Hotel business environment. With the proper reservations and management platform, your current customers will not only be happy but will also spread the word, which let's admit - is the best kind of marketing. Choosing the right one for your hotel is what's more difficult, however Clock Software are making the choice a lot easier for you, by offering everything necessary for successfully managing your business. So.. why not try it?